Privacy Policy

Effective Date: 31 October 2024

1. Website Owner Information

Pro AI Assistant ("we," "us," or "our") operates this website. For any privacy concerns, you may contact us at: privacy@proaiassistant.com

2. Personal Information Collection

We collect certain personal information when users interact with our website. This information includes:
- Types of Data Collected: Name, email address.
- Collection Methods: Information is collected through website forms and cookies.
- Collection Timing: Information is collected during website usage or when you submit a contact form.

3. Use of Information

We use the collected information to:
- Provide services and support to users.
- Send newsletters and promotional information (if consented).
- Improve our website experience.
- Conduct marketing efforts.

Third-Party Sharing: We do not share your information with third parties except for essential services detailed below.

4. Third-Party Services

We may integrate with third-party services, including:
- Analytics: Google Analytics (to track site performance).
- Advertising: Google Ads, Facebook Ads.
- Email Marketing: Mailchimp.
- External Links: This website may link to external services (e.g., Open AI API, OpenWidget). Their privacy policies may differ, and we recommend reviewing them individually.

5. Cookies and Tracking

This website uses cookies to enhance user experience. Cookies are categorized as follows:
- Essential Cookies: Necessary for site functionality.
- Analytics Cookies: Used by Squarespace Analytics for tracking site performance.
- Behavioral and Advertising Cookies: Enabled for advertising if applicable.

You may manage cookie preferences directly within your browser settings.

6. User Rights

Users may access, update, or delete their personal information by contacting us at privacy@proaiassistant.com.

- Opt-Out Options: Users may opt out of data collection, including cookies and email marketing.
- Data Requests: Send an email to request data access, updates, or deletions.

7. Data Retention

Personal data is retained only as long as necessary for the purposes outlined or to meet legal requirements.

- Retention Period: Financial records may be kept for up to 7 years. Marketing data will be retained until you withdraw consent or until deemed no longer relevant.
- Deletion: We securely delete or anonymize data that is no longer necessary. Users may request deletion at any time by emailing privacy@proaiassistant.com.

8. Data Security

We take reasonable measures to protect your data, including:

- SSL Encryption: Our site uses SSL encryption to secure data transfer.
- Access Control: Only essential personnel have access to administrative accounts.
- Routine Security Updates: We use Squarespace’s automatic security updates to maintain a secure environment.
- Data Breach Protocol: In the event of a data breach, affected users will be notified promptly.

9. International Data Transfers

Our website data may be hosted on U.S.-based servers, which may involve international transfers.

- GDPR Compliance: We comply with GDPR for users within the EU. Squarespace, as our data processor, adheres to data protection standards. When needed, we implement Standard Contractual Clauses (SCCs) for lawful data transfers.

10. Children's Privacy

Our services are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children.

11. Policy Updates

We may update this Privacy Policy periodically. Users will be notified of any changes via email.

12. Contact for Privacy Requests

If you have questions or concerns regarding this Privacy Policy, please reach out to us at: privacy@proaiassistant.com